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The Support Team is here to help! Submit your request below, then check your email for helpful tips. We will respond personally within one business day (usually much faster).

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By checking this box and submitting this form, you represent that you are the technical contact for your institution and that you have direct access to the settings for the IdP (LMS, SIS, ADSF, etc.) through which students will authenticate. You represent that you expect to be the one who will read and follow the technical instructions provided by EdReady, test and troubleshoot your implementation with the help of EdReady staff and, if needed, contact the support team of your IdP with any questions or complications that arise. To the best of your knowledge and understanding, your institution has already made a decision to move forward with SSO (single sign-on) for student logins. You are not a decision-maker with questions, but rather a technical person with the authority and capability to move this project to completion. If you are not the technical contact but you have questions about EdReady SSO or any other topic, please submit a general support ticket at https://support.edready.org

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The full name of your school or institution, not just initials. If you don't have one, write "none".

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    Please note that we do not offer phone support. Be sure to include all the details of your issue in your request so we can research the situation and get back to you quickly. We respond to tickets M-F from 8am to 5pm PT. If you need live assistance, join our daily Office Hours.