Submit a Ticket

The Support Team is here to help! Submit your request below, then check your email for helpful tips. We will respond personally within one business day (usually much faster).

Be brief here! You'll be able to provide details later in this form.

Provide as much detail as possible. For technical support issues, screenshots are very helpful. You may attach screenshots or pictures at the end of this form.

If your gender pronouns are not listed, please provide your preference here.

The full name of your school or institution, not just initials. If you don't have one, write "none".

The URL of the EdReady site you use, where you are reporting an issue. For example, our public EdReady URL is just "". Your school's custom EdReady URL will have the name of your school in it, similar to "". If you don't know, that's ok; you can write "I don't know" in this box.

Provide the first and last name of the person at your institution who is responsible for administration of your LMS.

Please provide first and last name.

Please enter the email address for your EdReady Administrator.

Add file or drop files here

    Attachments: Do not attach .EML files (downloaded email messages). We cannot open them. Copy/paste the relevant content or attach a JPG or PNG screenshot.

    Please note that we do not offer phone support. Be sure to include all the details of your issue in your request so we can research the situation and get back to you quickly. We respond to tickets M-F from 8am to 5pm PT. If you need live assistance, join our daily Office Hours.