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The Support Team is here to help! Submit your request below, then check your email for helpful tips. We will respond personally within one business day (usually much faster).

==> NEVER share passwords with us or anyone else. We cannot confirm passwords and it puts the security of private student data at risk.

==> Be sure to reply FROM the same email address you use here. Replying to your ticket from a different email address will result in delays.

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Please note that we do not offer phone support. Be sure to include all the details of your issue in your request so we can research the situation and get back to you quickly. We respond to tickets M-F from 8am to 5pm PT. If you need live assistance, join our daily Office Hours.