When setting up NROC courses that require a connection to the NROC Course Manager, your LMS admin will need to request administrative login credentials for the NROC Course Manager. They will be given access to an Institutional Administrator (IA) account for management and setup purposes.
What does this role entail?
Administrative credentials provide management capabilities in the NROC Course Manager account for the entire institution. Initially, the LMS administrator must log in to get the secure key and secret for setting up LTI tools in the LMS.
This same login provides for ongoing management of instructor accounts, assisting instructors with password problems, and accessing student data and reports across the entire institution. See Role of the Institutional Admin for more details.
This role requires adherence to our security protocols.
- Do not share this access with instructors; instructors must create their own accounts when they register their first NROC class.
- Do not take
- The IA can modify any class' settings in the NROC Course Manager; this should only be done in conjunction with the instructor.
- The IA can create instructor accounts. This is done only in certain unusual circumstances; instructors should normally create their own accounts.
- The IA can manually change instructor/class assignments for both primary and secondary instructors.
- The IA can look up usernames for instructors, but instructors must reset their own passwords.
- The IA can "login as" any instructor on the Instructors tab. When done, you must log out to end the session. You can log back in with the admin account, but there is no way to "switch back" to your original role.
- The IA can "Launch Unit" as a student on the Students tab. This is VERY RISKY as you are literally logged in as the student. Do not take any action as the student that could alter their progress. Be sure to log out promptly since you are logging time on that student's account.
Who has this role?
This role is assigned to the LMS Administrator during the initial course installation and setup of LTI tools in the LMS -- a task that requires administrative-level permissions in the LMS.
Since the LMS Administrator is often responsible for providing LMS support to instructors, having the ability to reset passwords and "login as" the instructors is important for the LMS admin. Additionally, this level of access allows the LMS Administrator to have better insight into the system if any issues arise that require additional help from NROC Technical Support.
There may be a department head or other lead person who needs this level of access to help manage instructors and pull institution-wide reports.
How can others see institution-wide data and manage teacher accounts?
The administrator login credentials (username and password) are intended to be shared between select staff who require access to institution-wide data and reporting capabilities.
However, please note there can be just one email address associated with the administrator account. That email address is used for managing password resets for the administrator account.
Note: Instructor-level accounts must also have a single email address for password resets and optional student contact. Instructor-level accounts can only access reports and student data for the classes associated with that particular account.
How can I get access to my institution's admin account?
Please contact us via the "Help" button below and we can get you in touch with the right person to request access.